Questionnaire
Frequently Asked Questions
We appreciate your time for visiting our site and exploring our services. The most commonly asked questions have been answered below to help you make a better decision.
Pre-sales Questions
- a domain name,
- a hosting space, and
- the website itself.
Swift Web Design provides services to help with all three of these things. You will also probably need images and texts (as well as any other content) in order to offer information to your website visitors.
Again, we can help out with copywriting and photography services. Get in touch for more information.
- Learning about your great ideas.
- Discussing about your requirements.
- Discussing possible solutions.
- Discussing costs.
After-sales Questions
We understand, however, that we may not be the right fit for some clients (and some clients may not be right for us either). When things go wrong, we feel it is important to resolve issues as soon as possible. Often things can be settled amicably, which would always be our preference. At other times, it may be better for us to simply part company. Under these circumstances, our promise is to ensure you receive all you have paid for up to that moment in a timely manner. We cannot refund your initial project deposit (if applicable), but may be able to offer a refund on any payments made after that point.
Web Design Questions
To give you an idea of price, we would need to know what you want to do online.
- Do you need to sell articles through an online store?
- Do you need a Content Management System (CMS), so you can manage your own site?
- Do you have good photography and textual content prepared?
- Do you want to appear on the first page of Google for a given search term?
These are just some of the many questions we would ask during a first briefing session.
The one thing that is essential you prepare before approaching us (or any other service provider for that matter) is your business idea. We love to work on projects that have a high likelihood of being successful, and our policy is to be very frank and transparent with our customers about their ideas, offering opinion and suggestions about how ideas can be improved upon.
We understand you may be too busy to meet with us in person, and as such are quite used to communicating initially via email, skype or telephone. Though a physical meeting is not 100% necessary, there are a number of questions and considerations we typically like to address before starting work on any project we undertake.
E-commerce is a rapidly growing part of the online landscape, and Swift Web Design is committed to offering effective and economic solutions to our customers, which allow them to expand their brick and mortar business through online sales, or simply set up new business online, selling physical or virtual products. E-commerce no longer has the complex, costly implications it used to. Get in touch to find out more about how you can start to sell online.
Web Hosting, Domain & Emails
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